Help : ONLINE SHOP : Communicate with your customers

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Help : ONLINE SHOP : Communicate with your customers

  • For help, scroll through the below BackOffice topics and then click on desired topic, or click here

Help : ONLINE SHOP : Communicate with your customers

  • Give your clients important information.
  • YourShop enables you to write a different message on the FrontStore pages, the YourAccount pages and the CheckOut pages.
  • FrontStore
  • The information is written in the centre of the screen below the top title (and above the category description, if you have provided one). It will appear on every page, whether it is the results page of a search or another special page.
  • The FrontStore text can be seen either:
    on all pages
    on first page only
    on second page only
    on all pages from the second page onwards
    Search engines cannot see the FrontStore information if it appears on second page only or on all pages from the second page onwards. These two options prevent the online shop from receiving a poor indexing due to the information not being consistent with your products.
  • YourAccount
  • The information appears in the centre of the screen below the You are here: ... title in all YourAccount pages.
  • CheckOut
  • The information appears in the centre of the screen on all checkout pages. The CheckOut information will also be written at the top and centre in the purchase confirmation email.

Support

  • If you cannot find an answer to your query in the YourShop videos or in the YourShop help guides, contact us by phone on +41 21 67 17 111 or by email
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