Help : DELIVERY SERVICES : Overview

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Help : DELIVERY SERVICES : Overview

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Help : DELIVERY SERVICES : Overview

  • If you cannot find your delivery service among those already listed, either modify one you do not use or add yours.
  • You can provide your clients with a description of the delivery service and how it works.
  • Note 1:
  • You may block a delivery service temporarily. To unblock a delivery service set its selector to [modify] and click Save.
  • Note 2:
  • The delivery service may require another description, depending on the language, in which case this must be specified for every active shop that is the English one, the German one.
  • Note 3:
  • Having created a new delivery service:
  • Click on [Pay with ...] and add the payment methods to this new delivery service.
  • Click on [Postage] and specify the new delivery service's price.
  • Please note, if you activate the option delivery services restricted to postcode areas then the option product to be delivered by specific delivery service(s) makes YourShop behave in two different ways:
  • if active:
  • You can attach one or several postcode area restrictions to the delivery services specific to some products. So if the customer adds a product to the cart, which has a specific delivery service, YourShop asks for the customer's postcode. But if the customer adds a product, which has no specific delivery service at all, then YourShop does not ask for the customer's postcode.
  • if inactive:
  • You can attach one or several postcode area restrictions to any delivery service. YourShop asks for the customer's postcode, no matter which product the customer adds to the cart.
  • Among the postcode area restrictions, there are unused postcode areas
  • The complement (unused and other postcode areas) is all postcodes not contained in any of your postcode areas. YourShop calculates the complement automatically.
  • Example: We create two postcode areas Bern and Zurich and attach both to a delivery service. Then we add the postcodes 8000, 8001, 8004 and 8007 to the Zurich postcode area and the postcodes 3000, 3001 and 3004 to the Bern postcode area. So only the 7 villages with the postcodes 3000, 3001, 3004, 8000, 8001, 8004, 8007 get delivered. Switzerland has postcodes in the range of 1000 to 9999. The complement is 8999 numbers without 3000, 3001, 3004, 8000, 8001, 8004 and 8007. Attaching the complement restriction to another delivery service, enables that delivery service to practically deliver to all of Switzerland.
  • Pick up on site
  • The complement restriction is best attached to the pick up on site delivery service. If your postcode area restricted delivery services do not deliver to a customer, because its postcode is not contained in any of your postcode areas, the customer can still pick up the item at your shop.
  • Important: Click on Pick up on site's selector and choose [Modify]. Then enable the option Yes, this is the pick up on site service.

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  • If you cannot find an answer to your query in the YourShop videos or in the YourShop help guides, contact us by phone on +41 21 67 17 111 or by email
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